Our strict cancellation policy will be implemented for online and over-the-phone bookings. A confirmation email, and text reminder will be sent 2 days, and 3 hours before your appointment. A credit card must be held on file to secure your appointment. My Beautique will never charge the existing card on file unless there is a late cancellation notice, or a no-show appointment.
A 50% fee of your booked service will be charged in case of a late cancellation within 24 hrs.
A 100% fee of your booked service will be charged in case of a no-show.
Make appointments by phone or online
Stay home when you are sick. Please notify us 48-72 hrs before your scheduled appointment, or our cancellation policy will be applied
Come alone, leave friends and children at home
If you arrive early, wait in your vehicle until your appointment
Leave food and drinks at home or in your car
Provide My Beautique with your contact details
Be patient and let your service provider do the necessary cleaning and disinfecting between clients
Staff and customers must wear a face mask or covering while inside
Practice physical distancing – stay 2-metres apart
Avoid touching your eyes, nose and mouth with unwashed hands
Cough or sneeze into your sleeve or cover your mouth and nose with a tissue and throw the tissue out immediately
Wash your hands well and often with soap and water or with alcohol based hand-sanitizer