Policies
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Our strict cancellation policy will be implemented for online and over-the-phone bookings. A confirmation email, and text reminder will be sent 2 days, and 3 hours before your appointment. A credit card must be held on file to secure your appointment. My Beautique will never charge the existing card on file unless there is a late cancellation notice, or a no-show appointment.
Cancellation Policy
Late Cancellations
A 50% fee of your booked service will be charged in case of a late cancellation within 24 hrs.
No-Shows
A 100% fee of your booked service will be charged in case of a no-show.
COVID-19 Protocol
Make appointments by phone or online
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Stay home when you are sick. Please notify us 48-72 hrs before your scheduled appointment, or our cancellation policy will be applied
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Come alone, leave friends and children at home
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If you arrive early, wait in your vehicle until your appointment
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Leave food and drinks at home or in your car
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Provide My Beautique with your contact details
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Be patient and let your service provider do the necessary cleaning and disinfecting between clients
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Staff and customers must wear a face mask or covering while inside
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Practice physical distancing – stay 2-metres apart
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Avoid touching your eyes, nose and mouth with unwashed hands
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Cough or sneeze into your sleeve or cover your mouth and nose with a tissue and throw the tissue out immediately
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Wash your hands well and often with soap and water or with alcohol based hand-sanitizer